Answering Service Comparison Chart
Answering Legal | Back Office Betties |
Call Ruby | Grasshopper | Lex Helper | Map Communication | My Receptionist | |
Website | https://www.answeri nglegal.com/ |
https://backoffice betties.com/ |
https://www.call ruby.com/ |
https://grasshopper.com/howit‐works‐andfeatures/ | https://www.lex helper.com/ |
https://www.mapco mmunications.com/ |
http://myrecepti onist.com/ |
English $ Spanish | YES | YES | YES | YES | YES | YES | YES |
Call Hosted phone number | Local or 1-800 | Local or 1-800 | Existing or in area code of your choice | Local or 1-800 | Local, Area code of choice, or 800 | Local or 1-800 | Local or 1-800 |
Voicemail delivery | Email and/or text | Email and/or text | Email and/or text | Email and/or text | Email and/or text | ||
Message delivery | Email and/or text | Email and/or text | Email and/or text | Email and/or text | HAPPENING IN MARCH | Email and/or text | Email and/or text |
Integration | Google Calendar | Lexicata | Clio & Lexicata | CRM | Google Calendar | Google Calendar | CRM |
100 mins Additional mins | $189/month | $199/month $1.99/min. | $259/month | – | $149/month $1.55/min. | – | – |
200 mins Additional mins | – | $359/month $1.80/min. | $489/month | – | $239/month $1.55/min. | – | – |
300 mins Additional mins | $465/month | $479/month $1.60/min. | – | – | $329/month $1.55/min. | – | – |
400 mins Additional mins | – | – | – | – | $419/month $1.55/min. | – | – |
500 mins Additional mins | – | – | $989/month | – | – | – | – |
600 mins Additional mins | – | $639/month $1.07/min. | – | – | – | – | – |
Appt scheduling | – | $49/month | – | – | $19/month/calendar | – | – |
Payment processing | YES | YES | YES | YES | YES | YES | YES |
LEGAL SPECIFIC? | YES | NO | NO | NO | YES | NO | NO |
Hours | 24/7 | M-F 6AM-5PM SAT 8:30-1 | M-F 5AM-9PM SAT & SUN 6AM-6PM (ADDT’LFEES APPLY) | 24/7 | M-F 8AM-8PM MARCH – M-F 8AM-12AM SAT& SUN 9AM-12AM | 24/7 | 24/7 |
Intake Forms | YES | – | – | – | YES | – | – |