Answering Service Comparison Chart

Answering Legal Back Office Betties
Call Ruby Grasshopper Lex Helper Map Communication My Receptionist
Website https://www.answeri
nglegal.com/
https://backoffice
betties.com/
https://www.call
ruby.com/
https://grasshopper.com/howit‐works‐andfeatures/ https://www.lex
helper.com/
https://www.mapco
mmunications.com/
http://myrecepti
onist.com/
English $ Spanish YES YES YES YES YES YES YES
Call Hosted phone number Local or 1-800 Local or 1-800 Existing or in area code of your choice Local or 1-800 Local, Area code of choice, or 800 Local or 1-800 Local or 1-800
Voicemail delivery Email and/or text Email Email and/or text Email and/or text Email Email and/or text Email and/or text
Message delivery Email and/or text Email and/or text Email and/or text Email and/or text HAPPENING IN MARCH Email and/or text Email and/or text
Integration Google Calendar Lexicata Clio & Lexicata CRM Google Calendar Google Calendar CRM
100 mins Additional mins $189/month $199/month $1.99/min. $259/month $149/month $1.55/min.
200 mins Additional mins $359/month $1.80/min. $489/month $239/month $1.55/min.
300 mins Additional mins $465/month $479/month $1.60/min. $329/month $1.55/min.
400 mins Additional mins $419/month $1.55/min.
500 mins Additional mins $989/month
600 mins Additional mins $639/month $1.07/min.
Appt scheduling $49/month $19/month/calendar
Payment processing YES YES YES YES YES YES YES
LEGAL SPECIFIC? YES NO NO NO YES NO NO
Hours 24/7 M-F 6AM-5PM SAT 8:30-1 M-F 5AM-9PM SAT & SUN 6AM-6PM (ADDT’LFEES APPLY) 24/7 M-F 8AM-8PM MARCH – M-F 8AM-12AM SAT& SUN 9AM-12AM 24/7 24/7
Intake Forms YES YES